About Us

We are a not-for-profit organisation dedicated to changing lives for the better by promoting awareness of Trauma Recovery throughout the world.


Discover Belfast & FAQ’S

About Belfast

Belfast is Northern Ireland’s capital. It was the birthplace of the RMS Titanic, which famously struck an iceberg and sunk in 1912.

This legacy is recalled in the renovated dockyards’ Titanic Quarter, which includes the Titanic Belfast, an aluminium-clad museum reminiscent of a ship’s hull, as well as shipbuilder Harland & Wolff’s Drawing Offices and the Titanic Slipways, which now host open-air concerts.

Northern Ireland has three airports, sea crossings from England and Scotland, and a direct rail link from Dublin.

Coming from further afield? No problem.

You can fly direct to Belfast from over 20 European cities and a number of North American locations. And once you arrive, you’ll find it’s just as easy to get around as it was to get here.

Downloads & Guides

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Belfast & NI FAQ’s

| About The Event

Where is the event being held?

ICC, Waterfront Belfast,
2 Lanyon Place,

Is Car Parking available?

Waterfront Hall is situated in the city centre with both on-street parking and car parks available. Nearby car parks include:

Is Lunch included in my ticket price?

Yes, Lunch with be available on both days. Please see your programme for more information.

How are our delegate fee's arrived at?

Conferences are expensive to run. Speakers and their costs must be paid for. Suitable venues must be hired. There is also the planning and promotion to pay for.

Action Trauma is committed to increasing the awareness of, and stimulating debate about, psychological trauma, it’s many causes, widespread effects and the various ways of treating and healing it.
We are a not-for-profit company and the delegate fees are struck at a rate which tries to cover operational costs. For what we offer, we are told that our fees are much less than most other similar events.

The above explanation may be reasonable, but may be of no help to someone for whom the delegate fee is out of financial reach. Because of this, in June of 2021, we are running two events together in the ICC/Belfast Waterfront. The Trauma Summit is the larger conference over two days. Young Hearts and Minds is a one day only conference which features some of the top speakers from the Summit at a heavily subsidised rate.

What is your refund policy?

If for any reason you need to cancel your booking, we will refund you as follows:

  1. 1. 80% of ticket price refunded if notification is received three months or more prior to the conference date
  2. 2. 50% of your ticket price refunded if notification is received after the three months and prior to one month of conference date.
  3. 3. No refunds will be offered within one month of the conference date.


DUAL TICKET FOR 2020 & 2021

After the 2020 Virtual Summit, dual tickets may not be cancelled or partially refunded as they were exclusive tickets issued at a special price.

Can I be invoiced for tickets?

Yes, you can get an invoice for the conference. Please email contact@actiontrauma.com

| About Belfast

What currency does Northern Ireland use?

Northern Ireland uses the pound sterling (symbol: £), the currency in circulation in England, Scotland and Wales. Mastercard (Access) and Visa credit cards, including Contactless, are in general use and cheques backed by a bank card are widely accepted.

What is the climate like in Northern Ireland?

The weather in Northern Ireland is traditionally changeable.
The temperature usually stays above freezing prior to December, so there is seldom snow or ice around this time, but at any time of year it is advisable to be prepared for rain.
From August to October, temperatures remain pleasant and relatively warm at between 14°C to 18°C with September known as one of the mildest and temperate months. Autumn is a pleasant time to visit as it is less crowded and the landscape changes to gold, red and brown.

Is Northern Ireland safe?

Yes. Northern Ireland has the second lowest crime rate in Europe. Even during the years of civil unrest tourists were rarely directly affected. As with all travel, some general safety tips: leave money and valuables in a safe place, lock valuables out of sight or take them with you when leaving your hire car.

Is it easy to travel to Northern Ireland?

There are many direct air routes into Northern Ireland from Britain as well as some North American and European links. Travel time from Dublin Airport is under two hours. There are several ferry routes from Scotland and the north of England.

What are the Passport and Visa requirements for entry?

For UK nationals a passport is not strictly necessary but photographic identification is required. Check with your airline/ferry company as requirements vary. For other nationals valid passport or national identity card are required. (Passports are not required for travel between Northern Ireland and the Republic). Citizens from Europe and most other western countries do not usually require visas. Further information is available from the British Embassy in your country of origin. For lost/stolen passport information please contact the local police station, embassy or consulate.

Are we required to tip in restaurants?

At a restaurant check your bill to see if the service is included. It usually is. If not and you are satisfied with your service, pay 10-15 percent as a tip.

What are the useful telephone codes?

To call Northern Ireland from abroad, dial 00 44 + area code (without 0) + local number. To call Northern Ireland from the Republic of Ireland, dial 048 + area code (without 0) + local number. To call Northern Ireland from elsewhere in UK or to make an internal call, dial area code (with 0) + local number. To call the Republic from Northern Ireland, dial 00 353 + the area code (without 0) + local number.

Electrical current

The standard electricity supply in Northern Ireland is 240 volts. Visitors from some countries may require a transformer and a plug adaptor. A plug adaptor is necessary for visitors to convert 2-pin plugs to the standard 3-pin plugs and can be bought at any electrical supplier.

What happens if I require medical treatment?

EU members will receive treatment as they would at home. A European Health Insurance card (EHIC) is required. Visitors are strongly advised to take out private travel insurance.